Social Etiquette and Business Protocol
Essential Manners and Social Skills For University Students
THE ETIQUETTE SCHOOL OF NEW YORK has developed the following four two-hour classes designed to help make students feel more confident at social situations, in business interactions, and at the dining table. These seminars can be tailored to fit the needs of any University group, such as sororities, fraternities, continuing education programs, and alumna/alumnus groups; and can be conducted on-site within your time frame.
Since I have learned some basic protocols from you, although it must have been only a small glimpse of what you know, I felt that my social skills have improved a lot. But I still have a long way to go, especially, with real practice… And wanted to tell you that I love your high standards. – International Relations Graduate
Thank you so much for coming and for helping our students. I think they learned quite a lot as did I. – St. Johns Career Advisor
I want to sincerely thank you for your presentation and expertise yesterday, at our dining etiquette event. Your dynamic and interaction with students truly added to the evening’s success. – Career Development Adminstrator
I. Social Etiquette 101: Outclass the Competition
Research shows that 55 percent of the first impression we make on others is based upon our appearance; 38 percent is based upon our presentation, or body language; and only 7 percent on what we say the first time we meet someone. In this two-hour class you will learn how to make the most of your assets and dress for your goals, as well as the social skills necessary to help you project confidence and make a great first and lasting impression.
Topics include: How to introduce yourself; how to make proper social and business introductions; meeting and greeting skills; how to make an entrance and work the room; successful style; networking savvy and strategy; how to enter and gracefully exit conversations; how to improve your mingling proficiency; how to make small talk; and much more.
II. Strictly Business: Polished and Professional in a Corporate Environment
Eighty-five percent of success in getting a job, keeping a job, and moving up in an organization is due to soft, or “people” skills; 15 percent is due to technical skills, or the knowledge required for a job. According to HR professionals and corporate executives, these soft or “people” skills are lacking in today’s college graduates. The good news, however, is that these skills are much easier to learn than the technical skills it took years to learn; and yet, the lack of these basic skills can keep college graduates from achieving the dreams for which they worked so hard. This two-hour class will equip you with the essential leadership and social skills required to be polished and professional in the business world.
Topics include: How to distinguish yourself from the competition with your presence power points; handshaking and introduction basics; interview and business meeting protocol; professional business office decorum; electronic business arena communications; dressing appropriately for your profession; and much more.
III. Dining Etiquette and Table Manners: Dine Like a Diplomat
Today, nearly half of all business transactions, including job interviews are conducted at the dining table; and there is no better, or possibly worse place to make an impression than at the table. Negotiating the minefield of place settings, table manners, and difficult foods while trying to hold a conversation can be stressful and challenging. This two-hour class will prepare you to dine with anyone, anywhere in the world.
Topics include: Table settings and how to read them; taking a seat, conversation, and posture at the table; the American and Continental styles of dining; how to correctly use your utensils–silverware savvy; the courses in a meal and how to eat them; the dos and don’ts of table manners; how to eat difficult foods; toasting etiquette; host and guest etiquette; and more.
IV. Successful Style: Perfecting Your Professional Image
Topics include: Importance of first impressions; visual, vocal and verbal impressions; image through dress; wardrobe tips for women; wardrobe tips for men; importance of quality briefcases and writing instruments; fragrance and accessories management; smart dressing for professional women; smart dressing for professional men; how clothing colors impress; and, body language.
V. New! Networking 101: How to Make an Entrance and Work the Room
This one hour seminar covers the following topics: How make an entrance; how to introduce yourself and others; how to shake hands with confidence; how to start a conversation, keep it going, and gracefully exit; acceptable and unacceptable conversation topics; how to project a positive image and make a good impression; how to gracefully handle food and beverages; the protocol for exchanging business cards; how to dress appropriately for the occasion; and the importance of RSVPs, thank-you notes, and follow-ups.
For more information or to schedule a class for your school of group, kindly e-mail info@etiquette,com or call 212-288-5413.
Half-Day Essential Manners and Social Skills Seminar
“Outclass the Competition”
THE ETIQUETTE SCHOOL OF NEW YORK’S half-day “Outclass the Competition” seminar is geared toward preparing individuals for the new and often demanding social and professional situations they will face as adults. Whether it is preparing for a graduate school interview, learning how to feel confident at social events, dining in a formal restaurant with their future in-laws, boss, or clients, or interviewing for a first job, this seminar will give students the real-world essential manners and social skills that will give them the confidence they will need to successfully handle these situations.
The following topics will be covered:
- Everyday Basic Etiquette
- Essential Good Manners
- Positive First Impressions and Lasting Impressions
- Eye Contact/Body Language
- How to Walk, Sit and Stand with Confidence
- Conversation and Listening Skills
- How to Shine at Social Events
- Techno-Etiquette and Social Networking Dos and Don’ts
- Dress, Grooming and Style Advice
- Interviewing Tips/College and Job Interviews
- Dining Skills and Table Manners
Included with Seminar: Illustrated workbook, four-course tutorial luncheon and a Certificate of Completion.
Fee: To be determined based upon the size of the group.
Please call 212-288-5413, or e-mail Patricia Napier-Fitzpatrick at firstname.lastname@example.org for more information, or to schedule an appointment.
Thank you so much for coming and helping our students. I think they learned quite a lot as did I. -University Client
I have acquired a well kept secret in the lives of the fortunate. I think that if every young person had a chance to take your classes the future would be brighter. – University Student
It was a pleasure having you conduct a networking seminar for our students yesterday. I received very positive feedback from everyone. -University Client