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By: Patricia Napier-Fitzpatrick  “Fine manners need the support of fine manners in others.”     -Ralph Waldo Emerson Top 10 Dos for a More Pleasant and Civil New York City  1. Do walk on the right side of the sidewalk, keeping to the far right at all times, except when passing. 2. Do let others exit →

By: Patricia Napier-Fitzpatrick Often the first contact we have now with a potential client or employer is through email. It’s the first opportunity we have to make a good, or conversely, a negative impression.   When you send an email with mistakes it makes the recipient think that you are sloppy and inattentive to details, →

Patricia Napier-Fitzpatrick Now that the holidays are coming to a close, it is time to sit down and write those all-important thank-you notes. Thanking people is our way of respecting them by showing appreciation. People like to feel appreciated, and receiving thank-you notes makes them feel good. A thoughtful thank-you note makes us appear considerate →