By: Patricia Napier-Fitzpatrick Often the first contact we have now with a potential client or employer is through email. It’s the first opportunity we have to make a good, or conversely, a negative impression.   When you send an email with mistakes it makes the recipient think that you are sloppy and inattentive to details, →

Patricia Napier-Fitzpatrick Now that the holidays are coming to a close, it is time to sit down and write those all-important thank-you notes. Thanking people is our way of respecting them by showing appreciation. People like to feel appreciated, and receiving thank-you notes makes them feel good. A thoughtful thank-you note makes us appear considerate →

It’s that special time of the year when we gather around the table to celebrate Thanksgiving with our family and friends. Using our best table manners and polished social skills will ensure that we will make a good impression and that it will be an enjoyable and pleasant time for all. As Emily Post once →