Social Etiquette and Business Protocol
BE POLISHED. BE PREPARED. BE POWERFUL
Many qualities that contribute to success in social settings are equally important in business environments. In the modern business world, soft skills, commonly known as interpersonal or social skills, are now considered as critical as hard skills. While technical skills provide a base, soft skills are increasingly indispensable for professional success. They are equally important for personal fulfillment, as we naturally value the company of those who are polite and demonstrate an empathetic understanding of others.
Even though we have ceased in-person etiquette and protocol training sessions, we remain an indispensable resource for knowledge in etiquette and protocol.
Modern-Day Etiquette Books by Patricia Napier-Fitzpatrick
Prepare yourself for success by reading and putting into practice the empowering knowledge Ms. Napier-Fitzpatrick imparts in her modern-day etiquette books, which are available to order on the Amazon and Barnes and Noble websites.
Testimonials:
Thank you so much for such a wonderful experience. I learned so much I will carry with me for the rest of my life. You are an inspiration. -SSM Finishing School for Adults Client
Thank you so much for an amazing day! This was such a helpful workshop. I learned a lot and look forward to putting it all into practice. -SSM Finishing School for Adults Client
I would like to thank you for today’s class and the great people I got to know. I liked the content about poise, dining, etiquette, and especially impression management, since as a college student, I did not pay at lot of attention to it. I will keep it in mind. -SSM Finishing School for Adults Client
Thank you very much for the valuable lessons, Patricia. I had fun while learning and have already been using many of these guidelines at work this week. -SSM Finishing School for Adults Client
Just wanted to say thank you very much for the lesson today. I learned a lot from you. Good luck with your future clients. They will have a great coach on their hands. -SSM Finishing School for Adults Client
It was nice meeting you in person and thank you for delivering an excellent etiquette class. The content and teaching style was exemplary. -SSM Finishing School for Adults Client
Thank you so much for sharing all your knowledge with us yesterday. It was a very educational class and I’m very happy I attended it. -SSM Finishing School for Adults Client
I thoroughly enjoyed your class, feel I learned a lot, and made some new friends. I’ve been practicing the concept of making sure to bring my food to my mouth, as well as walking with better posture. I still need to work to keep better presence and posture sitting at the table in meetings. – SSM Finishing School for Adults Client
Thank you for the valuable and interesting class you’ve given us today. I believe that the lessons we have learned from you are going to get us all endlessly far in life, privately and professionally. -SSM–Finishing School for Adults Client
It was a wonderful experience to meet the diverse group of men and women from across the country. Thank you for creating a safe, warm, and joyful environment to express, grow, learn and connect. -SSM–Finishing School for Adults Client
Thank you again for sharing your classic, timeless, valuable and much needed knowledge. It was an excellent and valuable training program I needed personally and professionally. I have already begun applying the skills you taught us, beginning with my interactions with others. – SSM–Finishing School for Adults Client
It was a pleasure attending your class yesterday. I feel more confident now that I have learned the essential skills of business etiquette.-SSM–Finishing School for Adults Client
Thank you so much for training me in your office. I enjoyed every bit of time learning. I have also recommended to my group CCO to send more people for training. -Private SSM–Finishing School for Adults (CEO) Client
Thank you for providing a great Social Success Makeover class! (Client’s name) actually learned a lot and it had a significant impact on him. He is committed to implementing the tools you gave him and improving himself. -Private SSM–Finishing School for Adults Client
Yesterday’s class was empowering and eye-opening. It was a pleasure having you as a teacher and being a student in your class. Our group was warm, interesting, and insightful. You’re a great teacher and made learning fun. -SSM–Finishing School for Adults Client
It was a much more enjoyable class than I anticipated. I also liked getting to know the others in the class and practicing small talk and introductions. -SSM–Finishing School for Adults Client
I would highly recommend your school to anyone looking to polish or prepare themselves for the next level. -SSM–Finishing School for Adults Client
Just want to thank you for being an excellent educator! Looking forward to being a student for life! -SSM–Finishing School for Adults Client
Thank you for a lovely informative Wednesday. Hoping to put all I learned into action! Looking forward to developing my etiquette skills so much that I can a be raging success in business as well as my personal life. -SSM–Finishing School for Adults Client
I just wanted to follow-up with you after yesterday’s class. I really enjoyed it! I’m really hopeful that I can implement your suggestions, especially during those difficult networking and mingling event, and with more time and practice, I’ll be even more at ease.-SSM–Finishing School for Adults Client
I wish to express my sincere gratitude for all the consideration you showed me in yesterday’s Social Success workshop. The course exceeded my expectations and I already consider it to be one of the best investments I have ever made.
-SSM–Finishing School for Adults Client
It was a great pleasure to meet you and participate in your class. I learned a lot and want to thank-you very much for this wonderful opportunity.-SSM–Finishing School for Adults Client
Thank you so much for such an educational experience yesterday at the Social Success Makeover workshop. I look forward to incorporating the tips and lessons into my personal and professional endeavors.
-SSM–Finishing School for Adults Client
Thank you for such an enjoyable, comprehensive, and well-organized workshop. Your cheerful and open manner put me at ease, and the information gave me confidence to form new relationships. I will definitely refer friends to your workshops.
- SSM–Finishing School for Adults Client
Thank you for the well-informed class. It helped me brush up on my dining manners, networking skills, and I also learned a great deal about business and personal dressing in accordance with my body type and coloring. - SSM–Finishing School for Adults Client
I have been putting your sayings into practice whenever I can. I feel much more confident, and the conversations are much more fluid. Sometimes the social cross professional rules don’t feel so black and white, but it definitely helps to know myself what they are, when the occasion arises. – SSM–Finishing School for Adults Client
Thank you for the wonderful course on Saturday. I had so much fun and learned invaluable things to become successful in life. I truly appreciate your time and your effort to make the class very informative, interactive and enjoyable. I will treasure for life the memories and knowledge that I acquired during my training with you. -SSM–Finishing School for Adults Client
Thank you so much for your class. I will cherish these learnings and they will certainly hold me in good stead in times to come. I look forward to seeing you in India and hope to stay in touch. -SSM–Finishing School for Adults Client
It was so nice to see you yesterday. Thank you for everything, and your lesson was amazing!
-SSM–Finishing School for Adults Client
I absolutely loved the class on Saturday! The lunch was delicious. Can’t wait to share what I’ve learned with family and friends. I’ve already taught my husband all the dining etiquette when we went to dinner Saturday night. -SSM–Finishing School for Adults Client
Please accept my thanks for your etiquette class today. I thoroughly enjoyed it. Your delivery was so engaging that I lost track of all time. -SSM–Finishing School for Adults Client