You never get a second chance to make a first impression! The first impression you make is based upon three key factors: Your appearance, your attitude, and your actions. How do you measure up? Are you triple-A rated?

Answer true or false to the following statements.

1. In business or social situations, it is always correct for a man to extend his hand to a woman.

2. A man should always go through a revolving door first.

3. Subconscious or conscious impressions are made within seconds of meeting someone for the first time.

4. On casual Fridays, it doesn’t matter if your shoes are shined.

5. Wearing makeup makes a woman look more polished and professional.

6. A navy blue or grey suit is better than wearing a black suit to an interview unless one is in a creative industry.

7. If you can’t remember someone’s name, you are not expected to introduce them.

8. Handshakes and eye contact can vary depending upon the culture.

9. Business and social envelopes differ simply by the placement of the return address.

10. Elbows should never be placed on the table during a meal.

11. Your knife and fork should be placed diagonally on your plate so the tines face the “10 o’clock” on the plate and the handles of the utensils are at “4 o’clock.”

12. When confronted with many utensils at a table, always use the inside utensils first.

13. When you have to excuse yourself to go to the restroom, place your napkin on the table.

14. Always take plenty of business cards with you to a networking function so you can give one to everyone you meet.

15. Name badges should be worn on your right shoulder.

16. Being good at small talk will help you in your professional as well as personal life.

Answer Code: 1. F 2. F 3. T 4. F 5. T 6. T 7. F 8.T 9.T 10. F 11. T 12. F 13. F 14. F 15. T 16. T