Do your team members possess the polished soft skills, professional presence, and business etiquette knowledge to best represent your company and thrive in today’s challenging, global business environment?
Today, knowing the rules of professional business etiquette is essential. Your executives are the face of your organization and as such can help your company outshine the competition or keep it from thriving. For twenty years, THE ETIQUETTE SCHOOL OF NEW YORK has partnered with multinational clients in the financial services, accounting, pharmaceutical, hospitality, retailing, real estate, and manufacturing industries to equip their executive talent with the all-important leadership and communication skills required for success in the competitive global arena.
Past clients included Viacom, Kilpatrick Townsend & Stockton LLP, Arthur J. Gallagher & Co., China Construction America, IBM, HSBC, Cartier, the Lowell Hotel, NYSE, Mazur Weisers, Deloitte, Microexcel, Bank of Tokyo, Argo Group, Omega Watch Company, EXTELL, Neuberger Berman, FM Global, Stella McCartney, The Garden City Hotel, Arch Insurance, The Flood Law Firm, and numerous others.
Business Protocol Seminars
I. Outclass the Competition: Business Etiquette
This two-hour seminar includes the following topics: How to distinguish yourself from the competition with your presence power points; handshaking and introduction basics; interview and business meeting protocol; how to make small talk and build rapport for successful business relationships; how to mingle with ease and grace at social business functions; business card protocol, professional business office decorum; and polished and professional electronic and written business communications.
II. Dine like a Diplomat: The Art of the Business Meal
This two-hour seminar includes the following topics: Host and guest business meal protocol; table settings and how to read them; taking a seat, conversation, and posture at the table; the American and Continental styles of dining; how to correctly use your utensils–silverware savvy; the courses in a meal and how to eat them; the dos and don’ts of table manners; interview meal dos and don’ts; how to eat difficult foods; toasting etiquette; host and guest etiquette; and more.
III. Networking 101: How to Make an Entrance and Work the Room
This one and a half hour seminar covers the following topics: How make an entrance; how to introduce yourself and others; how to shake hands with confidence; how to start a conversation, keep it going, and gracefully exit; acceptable and unacceptable conversation topics; how to project a positive image and make a good impression; how to gracefully handle food and beverages; the protocol for exchanging business cards; how to dress appropriately for the occasion; and the importance of RSVPs, thank-you notes, and follow-ups.
Testimonials:
Thank you for your time this week. The training was very well received, and the teams enjoyed the experience. -National Sales Manager
I’d like to thank you again for facilitating this wonderful seminar on Tuesday. The feedback from the team was positive and it created a nice buzz around the hotel. -Corporate Client
Thank you so much again for your teachings. Your teachings will be a huge help to all of our associates in the stores. -Corporate Client
I truly can’t thank you enough for providing your services to our Women’s Conference. The congregants were still buzzing over your presentation. You were not boring a little bit. -Corporate Client
It is very exciting to hear the ladies speak so highly of your presentation. I was thrilled to hear even team members who did not attend speak of certain topics they overheard the others discussing. Thank you for coming to our frozen city (Detroit). -Corporate Client
The feedback from the team was fantastic. We appreciate the time you took and the care you gave to our interns. There was much discussion the following day about the learnings and take-aways. - Corporate Client
Your presentation was informative and engaging. I have heard very positive feedback from the executives and managers. A fun time was had by all. -Corporate Client
Erica and I just wanted to take a moment to thank you for the incredible seminar you gave on “How to Work the Room at Networking Events.” We had many people come up after and say how helpful they thought the seminar was and that we should host it again for those who were not able to come to the summit. -Corporate Client
Thank you so much for your wonderful and thoughtful seminar yesterday. Everyone on our team appreciated it and had a great experience.-Corporate Client
Our foundation team truly enjoyed their time with you. We all learned new things and from what I hear we all spoke about what we learned over the weekend with friends and family. Thank you again for teaching us so much! -Corporate Client
Thank you so much for a lovely session yesterday. I believe the entire office learned quite a few tips and had an enjoyable evening too.- Corporate Client
My team cannot stop talking about the two days they spent with you last week. They left your training feeling inspired and having learned many new skills both for work and life. Thank you very much for planning such an engaging workshop for our company.-Corporate Client
Thank you again for your great, informative training session yesterday. My colleagues and I enjoyed your presentation a lot and learned valuable insights that will enable us to “Outclass the Competition.” - Corporate Client
It was a pleasure having you with us. The group truly enjoyed it and got more out of it than they expected. The individualized coaching was perfect. -Corporate Client
Thank you again for coming to enlighten us and to enjoy and enhance our lovely meal with your tips and suggestions. -Corporate Client
It was a great class. All the students were practicing and talking about it today. They really understood the importance of good manners when you were done. - Corporate Client
I wanted to thank you for bringing Dine Like a Diplomat to our two Cornerstone programs. Both sessions were a huge success and the participants raved about how much they learned and what a treat it was to get such wonderful guidance and instruction.-Corporate Client
Thank you, so much, once again, for all of your incredible work last night. It was one of the favorites of the event, and for good reason. -Corporate Client
We enjoyed your teachings immensely. I so appreciate the wisdom you were imparting to my staff and your willingness to flex the message given our creative/downtown sensibility. -Corporate Client