The workforce used to be divided into two simple categories: white-collar workers, workers who used their heads for professional jobs; and blue-collar workers, workers who used their hands for manual labor. The essential use of technology in every business today—from banking to manufacturing— has brought forth another category: the no-collar, or new-collar, category. IBM CEO →

While your technical skills may help you get your foot in the door, it will be your polished soft skills that will enable you to land jobs, get promotions, win clients, and successfully launch a new business. But what are soft skills? Soft skills refer to a cluster of personal traits, including your work ethic, your →