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White-Collar, Blue-Collar, or No-Collar: Soft Skills Required for Success

The workforce used to be divided into two simple categories: white-collar workers, workers who used their heads for professional jobs; and blue-collar workers, workers who used their hands for manual labor. The essential use of technology in every business today—from banking to manufacturing— has brought forth another category: the no-collar, or new-collar, category. IBM CEO

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