Lunch & Learn Workshops

                          Lunch & Learn Workshops

 

“My model for business is the Beatles. They were four guys who kept each other’s…negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. That’s how I see business: Great things in business are never done by one person. They’re done by a team of people.”                                                                                                                                                                                          -Steve Jobs

 

A lunch-and-learn workshop is an excellent way to create a sense of community within your organization, and give you happier, well-trained, and motivated team members. At The Etiquette School of New York’s lunch-and-learn workshops your team members can share an educational, highly interactive, and fun workshop while they have lunch and build rapport. The workshops can be conducted on-site at your office or at a location of your choice.

 

Benefits of Lunch & Learn Workshops

• Build team spirit (People who eat and learn together work better together.)

• Raise employee morale

• Create a learning culture within an organization

• Reinforce the corporate culture

• Make excellent use of time constraints

• Compliment training and development programs

• Group training builds a stronger work culture

• Improve employee skills

• Informal setting leads to a low-pressure learning environment

 I.   First Impressions

• First Impressions are Lasting

• First Impressions: Visual, Vocal, Verbal

• The Three Pillars of a Polished and Powerful Presence

• How to Make a Great Impression at Interviews and Meetings with New Clients

• Project Executive Level Presence with Positive Body Language

• Negative Body Language Signals that Undermine Your Credibility

• Dress to Impress in Your Chosen Field

II.    Business Etiquette 101

• Benefits of Etiquette and Protocol Intelligence

• Executive Level Presence: Positive Body Language Signals

• Handshaking: The Ultimate Greeting

• Self-Introductions and 15-Second Elevator Pitches

• Protocol for Business Introductions

• Remembering and Using Names in Conversations

• Making Small Talk and Polite Conversation

• Business Card Etiquette

 III.  Networking 101: How to Make an Entrance and Work the Room

• Prepare for the Event

• Appropriate Attire and Grooming

• Presence Power Points for Making a Strong Entrance

• How to Work the Room and Mingle like a Pro

• Your Self-Introduction/Elevator Pitch

• How to Start and Gracefully Exit Conversations

• Be a Polished Small-Talker

• Remembering Names

• Business Card Protocol

• Importance of Follow-Up

 

IV. The Art of Small Talk and Making Polite Conversation

• Rapport and How to Build It

• Small Talk Breaks the Ice

• The Three Levels of a Conversation

• Six Steps for Being a Polished Small-Talker at Events

• Small Talk at the Office

• Appropriate and Inappropriate Conversation Topics

• How to Enter and Graciously Exit Conversations

V. Professional Business Office Decorum and Meeting Manners:
On-Site and Virtual

• Formal Business Meeting Protocol

• Virtual Business Meeting Protocol

• Introducing Clients and VIPs

• How to Receive Clients and Make Them Feel Welcome

• Professional Business Office Decorum

• Conflict Resolution at the Office

 

I. The Art of the Business Meal

• Business Entertaining: Host ad Guest Duties

• Seating Guidelines

• Table Settings: How to Read Them

• Silverware Savvy

• Styles of Eating: American, Continental and Asian

• The Top Dining Dos and Don’ts

• Toasting Etiquette

• How to Eat Various Foods

• Business Meal Faux Pas

 

 

For additional information or to schedule an appointment, email Patricia Napier-Fitzpatrick at info@etiquette-ny.com or call 917-626-5308.