The Etiquette School of New York’s Finishing School for Adults

Let us show you how you can polish your personal brand to achieve your personal and professional goals!

Schedule a private appointment or attend one of our popular group classes.

Polished and Proper for Spring

Next Group Classes:

  • Wednesday, May 6th

  • Wednesday, June 10th

THE ETIQUETTE SCHOOL OF NEW YORK’S SOCIAL SUCCESS MAKEOVER– FINISHING SCHOOL FOR ADULTS program is a modern-day finishing school for men and women who want to learn how to make positive first and lasting impressions, feel more comfortable in social and business situations–both here and abroad– and polish their personal brands for personal and professional success.

What does it take to be a successful both socially and professionally?” I believe it takes presence, polish, exemplary decorum, a unique sense of style, a sensitive awareness of others, and, of course, impeccable manners,” says Patricia Napier-Fitzpatrick, founder and president of The Etiquette School of New York. Perfecting your social graces and personal style will change your life!

Did you know you have less than 30 seconds to make a good first impression? It’s true! The first impression is made in only seconds, and yet that impression may follow you indefinitely. In fact, according to Devora Zack, author of Networking for People Who Hate Networking, it takes 200 times the information to undo a first impression than it takes to make one.

“Too many opportunites have been lost for millions of well-qualified individuals simply because they have not paid attention to their most visible credential–their professional image.”  -Susan Bixler, corporate image guru

Attitude is everything! Having the right attitude is an essential prerequisite for success. Attitude begins on the inside and shows on the outside in your body language. Do you know what your image is saying about you? You are your most valuable asset. The way you treat yourself is the way others will treat you. If you have a positive attitude about yourself and others, it will be evident in your deportment and the tone of your voice.

The SOCIAL SUCCESS MAKEOVER-FINISHING SCHOOL FOR ADULTS will show you how to make a memorable and positive first and lasting impression; and, it will equip you with the essential etiquette and protocol knowledge and refined social graces necessary to polish your personal brand and acquire more confidence in social situations, enabling you to consistently present yourself at your personal and professional best.

Upon completion of this dynamic and empowering program, you will have the confidence, decorum, and social graces to make a great first and lasting impression and be skillfully polished in your interactions with others.

Are you ready to polish your personal brand to achieve your personal and professional goals?


If you are scheduling a private session, you may schedule one, or all of the workshops in the program. (Each workshop is a two-hour workshop.) The full-day group classes include all four workshops in the program.

The workshops cover the topics noted below, as well as many more:


  • First Impressions: Written, Verbal and In-Person
  • How to Create a Polished, Powerful Presence
  • Attitude is Everything!
  • Body Language: Positive and Negative Body Language Signals
  • How to Create a Positive Vocal Image
  • Proper Deportment in Formal Situations
  • Carriage/Posture: How to Exude Poise and Confidence when Walking, Sitting, and Standing
  • Greetings: Kiss, Bow, or Shake Hands
  • Introducing Yourself and Others
  • How to Make Eye Contact and Shake Hands
  • How to Make an Entrance and Stand Out from the Crowd
  • Master the Art of Networking and Mingling with Ease and Grace at Social Functions
  • Professional Business Office Decorum
  • Interview and Formal Business Meeting Protocol
  • Basic Everyday Out-and-About Manners


  • How to Develop Your Own Personal Style
  • How to Identify Your Bodyline
  • How your Bodyline (shape of face and body) Guides Your Style/Wardrobe Choices
  • Hair Style and Accessories Recommendations for Your Face Shape
  • The Colors That Are Best for You
  • How to Dress to Achieve Your Goals
  • Impression Management–Your Business Wardrobe
  • Personal Style, Wardrobe and Shopping Tips
  • The Importance of Impeccable Grooming
  • Why Quality is More Important Than Quantity
  • How Your Accessories Speak Volumes about You
  • How to Dress Appropriately and Stylishly for all Occasions


  • Basic Conversation Principles
  • The Art of Instant Rapport
  • Your Fifteen-Second Self-Introduction
  • How to Initiate and Gracefully End Conversations
  • The Art of Small Talk 
  • Appropriate and Inappropriate Topics of Conversation
  • How to Enter Group Conversations
  • How to Remember Names
  • You are the Message: Visual, Vocal, and Verbal
  • How to Be an Effective Communicator
  • The Benefits of Higher Emotional Intelligence
  • 10 Powerful Body Language Tips for Effective Communication
  • Social Networking Dos and Don’ts
  • Telephone and Cell-Phone Etiquette
  • Written Communications: Thank-You Notes and E-Mails


  • World-Class Dining Dos and Don’ts
  • Visual Dining Tutorial
  • Styles of Eating: American, Continental and Asian
  • Silverware Savvy
  • Taking Your Seat and Napkins
  • How to Look Polished and Professional Entertaining in a Restaurant
  • Host and Guest of Honor Duties at a Restaurant and at Home
  • Wine Tasting and Ordering
  • Toasting and Tipping
  • How to Handle Cocktail Utensils
  • Cocktail Party Etiquette Dos and Dont’s
  • Worldwide Tipping Guidelines



  • All four workshops in the “Social Success Makeover” Program
  • 100 pages of instructive material
  • 4-Course lunch at restaurant
  • Certificate of Attendance


Winter/Spring 2015 Group Classes

Wednesday, January 14th

Saturday, January 17th

Saturday, February 7th

Wednesday, March 4th

Saturday, April 11th

Wednesday, May 6th

Wednesday, June 10th


Time: 9:00 a.m. to 5:00 p.m.

Location: 555 Madison Avenue, New York, New York

Fee: $750.00


NOTE: Class size limited to 12 participants

Private Class: Social Success Makeover -One-Day Finishing School

Presence, Polish, Decorum, and Style

  • All four workshops in the “Social Success Makeover” Program
  • 100 pages of instructive material
  • 4-course lunch at Upper East Side restaurant

Fee: $2,000.00

Group rates available.

Schedule a private session or organize a group class:

Our four-session “SOCIAL SUCCESS MAKEOVER–FINISHING SCHOOL FOR ADULTS”– may be booked for private groups. For more information, call 212-288-5413, or e-mail Patricia Napier-Fitzpatrick at


Train -the-Trainer Program

Become certified to teach The Etiquette School of New York’s trademarked, in-demand “Social Success Makeover-Finishing School for Adults” program. This training program is only offered to individuals on a private, one-on-one basis in Manhattan. For more information, please e-mail Patricia Napier-Fitzpatrick at or call 212-288-5413.


I just wanted to follow-up with you after yesterday’s class. I really enjoyed it! I’m really hopeful that I can implement your suggestions, especially during those difficult networking and mingling event, and with more time and practice, I’ll be even more at ease.-Social Success Makeover Client

I wish to express my sincere gratitude for all the consideration you showed me in yesterday’s Social Success workshop. The course exceeded my expectations and I already consider it to be one of the best investments I have ever made.
Social Success Makeover Client

It was a great pleasure to meet you and participate in your class. I learned a lot and want to thank-you very much for this wonderful opportunity.-Social  Success Makeover Client

Thank you so much for such an educational experience yesterday at the Social Success Makeover workshop. I look forward to incorporating the tips and lessons into my personal and professional endeavors.
Social Success Makeover Client

Thank you for such an enjoyable, comprehensive, and well-organized workshop. Your cheerful and open manner put me at ease, and the information gave me confidence to form new relationships. I will definitely refer friends to your workshops.
Social Success Makeover Client

Thank you for the well-informed class. It helped me brush up on my dining manners, networking skills, and I also learned a great deal about business and personal dressing in accordance with my body type and coloring.   Social Success Makeover Client

I have been putting your sayings into practive whenever I can. I feel much more confident and the conversations are much more fluid. Sometimes the social cross professioinal rules doesn’t feel so black and white, but it definitely helps to know myself what they are, when the occasion arises. - Social Success Makeover Client

Thank you for the wonderful course on Saturday. I had so much fun and learned invaluable things to become successful in life. I truly appreciate your time and your effort to make the class very imformative, interactive and enjoyable. I will treasure for life the memories and knowledge that I acquired during my training with you. -Social Success Makeover Client

Thank you so much for your class. I will cherish these learnings and they will certainly hold me in good stead in times to come. I look forward to seeing you in India and hope to stay in touch.
-Social Success Makeover Client

It was so nice to see you yesterday. Thank you for everything, and your lesson was amazing!   -Social Success Makeover Client

I absolutely loved the class on Saturday! The lunch was delicious. Can’t wait to share what I’ve learned with family and friends. I’ve already taught my husband all the dining etiquette when we went to dinner Saturday night. -Social Success Makeover Client

Please accept my thanks for your etiquette class today.  I thoroughly enjoyed it. Your delivery was so engaging that I lost track of all time. -Social Success Makeover Client



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